At a glance
Clove ships from Japan. Taiwan deliveries incur a 1,500pt service fee when the cards’ total point exchange value is below 10,000pt; recipients pay customs charges and must complete EZ WAY identity verification. Delivery takes 5–9 days after dispatch. unravel ships within Taiwan via Black Cat, with no import customs or clearance. Clove offers more pools and uses points priced in yen; unravel uses New Taiwan dollars, awards a card with every draw, and stores cards for 90 days.
The draws discussed here award physical trading cards and are unrelated to online tarot readings.
Comparison: operator and shipping origin
unravel: operated by Global Truth Machines Corporation (US), primarily serving Taiwan under Taiwanese law and the jurisdiction of the Taipei District Court. Physical cards are stored and shipped by unravel within Taiwan via Black Cat, covering Taiwan’s main island and outlying islands. Clove: operated by TrustHub, Inc. in Tokyo, Japan; ships from Japan with international delivery handled by ECMS Japan.
Comparison: pricing currency
unravel: points are priced in New Taiwan dollars; available top-up plans are shown on the purchase page. Clove: uses pt, with 1pt equal to ¥1; its interface does not show New Taiwan dollar prices.
Comparison: shipping fees
unravel: shipping is free for 5 or more cards in one shipment; smaller shipments are charged the amount shown on the shipping page. Clove: Taiwan deliveries incur a 1,500pt service fee when the total point exchange value is below 10,000pt and are free at 10,000pt or more, according to its international shipping guide.
Comparison: customs and clearance
unravel: domestic delivery within Taiwan involves no import duties or customs identity verification. Clove: recipients pay customs duties and other taxes. Taiwan recipients must complete EZ WAY identity verification; parcels are returned to Japan if it is not completed within one week.
Comparison: delivery times
unravel: dispatches within 2 business days after a shipping request is confirmed, with delivery by Black Cat. Clove: processing takes 1–7 business days, followed by 5–9 days to Taiwan after dispatch. Its FAQ separately states that international deliveries may require another 5–14 days.
Comparison: customer support
unravel: Chinese-language support at support@unravel.cards. Clove: online chat and support@clove.jp, Monday–Friday, 11:00–18:30 Japan time. A Traditional Chinese interface is available, but the original Japanese official documents take precedence.
Comparison: returns and refunds
unravel: draw results are final once confirmed by the system and are nonrefundable. Incorrect cards or shipping damage can be reported within 7 days of receipt. Clove: does not accept returns or refunds for personal reasons. Its shipping-damage FAQ says to contact support within 7 days of delivery, while its legal disclosure under Japan’s Specified Commercial Transactions Act says 3 days; the two pages differ.
Comparison: point expiration and card storage
unravel: purchased points expire 1 year after issuance, and a new top-up within that period resets the expiration for all purchased points. Reward points last 180 days. Drawn cards are stored for 90 days, then automatically converted into reward points at the published rate. Clove: its terms say points last 180 days from acquisition, while its Payment Services Act disclosure says 365 days; these differ. Won items are stored for 30 days.
Comparison: odds disclosure
unravel: every pool publishes total entries, prize details and quantities, and remaining entries, updated with each draw. Draws are without replacement and every draw wins a prize. Clove: displays remaining and total entries, items and quantities by tier, overall return rate, and minimum return value. Odds are based on theoretical values at the start of sales.
Comparison: graded card labels
unravel: prize pages show the grading company and grade; the grader’s assessment and encapsulation are authoritative. Clove: uses labels such as “graded item” and “graded card (PSA 10)” and marks PSA10-guaranteed pools. Its grading services include PSA and Clove’s own CGS.
Comparison: price per draw
unravel: the three launch pools cost NT$300, NT$1,000, and NT$3,000 per draw; consult the pool pages for current prices. Clove: no minimum top-up amount is published; its overview page showed draws from 25 to 30,000pt on 2026-09-16.
When Clove may suit you better
Clove may suit you if it has a pool unavailable on unravel, you can read the Japanese rules, and you do not mind waiting two to three weeks and handling identity verification and customs yourself. Its wide pool selection and daily free draws are strengths.
When unravel may suit you better
unravel may suit you if you prefer New Taiwan dollar pricing, want to avoid customs and identity verification, hope to receive cards within a few days through domestic Taiwan shipping, and want to ask support about the rules in Chinese. unravel currently has fewer pools, but entry counts and prize quantities are disclosed in advance, and drawn cards can be shipped or exchanged within 90 days.
Sources and notes
Clove information comes from the international shipping guide at oripa.clove.jp, the FAQ at clove.jp, terms of use, Specified Commercial Transactions Act disclosure, and pool overview pages. Checked on 2026-09-16.
Figures above reflect information published on each platform’s official website as checked on 2026-09-16 and may change. Refer to the platforms’ own pages for current details. unravel is not affiliated with any listed platform; this comparison is for reference only. This service is for users aged 18 and over.
Frequently asked questions
How long does Clove delivery to Taiwan take?
Its official international shipping guide states 1–7 business days for processing and 5–9 days to Taiwan after dispatch. The FAQ separately says international delivery may take an additional 5–14 days.
How much does Clove charge for delivery to Taiwan?
A 1,500pt service fee applies when the total point exchange value is below 10,000pt; delivery is free at 10,000pt or more. 1pt equals ¥1.
Do cards won on Clove incur customs charges?
Recipients pay customs duties and taxes. Taiwan recipients must also complete EZ WAY identity verification.
Do unravel shipments incur customs charges?
No. unravel ships within Taiwan via Black Cat, dispatches within 2 business days, and offers free shipping for 5 or more cards.
When do Clove points expire?
Its official pages differ: the terms of use say 180 days, while the Payment Services Act disclosure says 365 days. Refer to the latest official announcement.
When do unravel points expire?
Purchased points last 1 year; topping up again within that period resets the expiration for all purchased points. Reward points last 180 days.
How do the two platforms display draw odds?
Both publish entry counts and prize quantities. Clove shows an overall return rate based on theoretical values at the start of sales; unravel updates remaining entries in real time with every draw.